Platform-wide session crashes and queued sessions.

Incident Report for Devin

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 20:46 UTC

Update

We are continuing to monitor performance for further issues.
Posted Apr 20, 2026 - 18:16 UTC

Update

Platform performance has stabilized, and Cognition is continuing to investigate for potential side effects.
Posted Apr 20, 2026 - 17:33 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 20, 2026 - 17:17 UTC

Update

A fix has been applied to the platform and Cognition is monitoring.
Posted Apr 20, 2026 - 17:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2026 - 17:06 UTC

Update

Cognition is applying fixes to resolve the ongoing platform-wide issue.
Posted Apr 20, 2026 - 16:33 UTC

Identified

Cognition is applying fixes to address the degraded performance and crashing sessions. We apologize for any inconvenience.
Posted Apr 20, 2026 - 16:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2026 - 14:59 UTC

Investigating

Sessions may be slow to start, we are investigating
Posted Apr 20, 2026 - 14:31 UTC
This incident affected: Cloud Agent and Enterprise (Cloud Agent (Enterprise)).
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