Starting Devin sessions degraded

Incident Report for Devin

Resolved

This incident has been resolved.

Posted Feb 05, 2026 - 17:53 UTC

Monitoring

A patch to accelerate draining of the queue has been applied. At this moment, we expect the system to be fully operational, but will continue to monitor.

Posted Feb 05, 2026 - 17:27 UTC

Identified

We have identified a root cause and have applied a mitigation. There is a large backlog of session requests so slowness is still expected. We are working on accelerating draining the queue.

Posted Feb 05, 2026 - 17:22 UTC

Update

We are continuing to investigate this issue. We are seeing continued delays when starting Devin sessions.

Posted Feb 05, 2026 - 17:10 UTC

Update

We are continuing to investigate this issue.

Posted Feb 05, 2026 - 16:48 UTC

Investigating

Due to spikes in demand, Devins are slow to start. Some Devins are being started in a degraded state. We are currently investigating the issue.

Posted Feb 05, 2026 - 16:28 UTC

This incident affected: Agent.